FAQ’s

FAQ’s


Order Process

How do I place an order with your company?

To place your order, simply follow this link to the order page. Provide us your complete contact information and give us the phone numbers where you can be reached in case of any questions or problems.

How can I upload files needed by the writer?

Once an order is placed, you are to choose one of the most suitable ways to provide writer with additional instructions and materials. You are welcome to take advantage of our interactive features and upload additional files from your personal profile on our web site. Some of our clients prefer transferring files in our Live Chat while communicating with one of our operators. You may also send all additional instructions to our email support (at) speedessays.com with the order number indicated in the topic of the letter or fax them with your order number written on the cover sheet of the faxed document and our qualified Support team will attach them to your order. You can find our contact information here

What if I can’t provide the references needed to write the paper, can you, guys, make the research for me?

We provide our writers with accounts to online libraries and they are able to do the research for you. However, if possible, please do not neglect uploading all the material that might be helpful and properly instruct a writer to make sure that very little time is wasted on research.

How can I monitor the progress of my order?

Your order status is updated on constant basis automatically on your personal profile on the website. There are also multiple ways to contact our qualified Support team and your writer to monitor your order progress. You are welcome to take advantage of our unique messaging system, available for you after the order is placed, to ask your writer directly. You may also go to Live Chat, call our Support team on our toll free numbers or email with any concern you have. We will gladly assist and update you regarding your order.
Can I request a draft from my writer?

You can ask for a draft from your writer. Just make sure you mention this in order description. You may also send a request to a writer via messaging system and inform our qualified Support team so we could make sure you receive it in a timely manner.

How long will it take to write my essay?

We use a honest and realistic approach to deadlines. The delivery time depends on your instructions, the urgency level of your order and the level of writer you choose. Experience tells us that we can write most orders within 24 hours. However we suggest that you place your order as soon as possible to give us extra time in case we need to do more research. If we can not meet your deadline or if it requires extra time we will call you to discuss your order. We will take whatever steps necessary to fill your order on time guaranteed.

How will I get my paper?

Once an order is placed, you will have a possibility to log in to your personal profile on the web site. The completed paper can be downloaded from there. You can also request the paper to be sent directly to your email.
Can you make changes in order requirements before it is done in case my professor changes the instructions?

We are working hard to meet your requirements and expectations. That is why you are allowed to apply amendments to your order free of charge as long as they don’t violate original instructions.


Our Writers

What are the qualifications of your writers?

We employ a large and diverse team of writers, teachers and professors, who undergo a strict selection procedure in order to join our team. Their performance is monitored and evaluated by our Quality Assurance Department to provide you with the speedessays writing services.

How can I be sure that you have a specialized writer to work on my order?

We employ more than seven hundred writers, editors and researchers. Most of them hold at least a Masters Degree and enjoy challenging assignments in their respective fields. Our employees work in the mode of selection – they choose the orders to work on themselves and we approve the best suitable writer from those who are interested to work on it. This way we can guarantee that your order is taken by a writer who is not only willing to work on your order, but is also proficient enough in your subject area.

How can I communicate with my writer to make sure he understands my instructions well?

We are always improving our system to provide you with the best customer service possible: you can correspond with your writer, track your order status and upload any additional material 24/7. Once you place an order with us and a writer is assigned, you will have an opportunity to communicate with your writer through our unique messaging system. This is one of our interactive features that you are welcome to use to get in touch with the writer or our qualified Support team. It is an easy way to find out about the order progress, exchange resources and other essential data with your writer.


 Our Services

What are your services and pricing policy?

We offer custom writing, editing, proofreading and formatting services for students of all ages and majors including students pursuing their Bachelor’s, Master’s, Doctorate or a Professional degree. Our services consist of ten different urgency levels and three levels of professional writers.

  • 3 hours
  • 6 hours
  • 12 hours
  • 24 hours
  • 48 hours
  • 3 days
  • 4 days
  • 5 days
  • 7 days
  • 10 days

You can choose the quality level you require. There are three quality levels to choose from. The higher the price, the more superior the level of your researcher and the sooner your order will be delivered. Our Standard Quality writing level is widely used for simple writing assignments at any level and is best suited for assignments at Pre-Bachelor and for some Bachelor degrees. Our Premium Quality level is intended for the students who are pursuing their Bachelor’s and some Master’s degrees. Our Platinum level fits most students who are pursuing Master’s and MBA degrees or specialized degrees such as Law, Biology, or Finance or other research intensive assignments. This level is recommended for courses that require extraordinary research and skill.

Can you help me with my essay, term paper or dissertation?

Yes, our company has over seven hundred professional researchers, writers and editors in a wide variety of academic fields. We can write even the most difficult and unique essays. Our professional writers have years of writing experience and can write outstanding works for any academic level regardless of length, subject or style. High school, Bachelor’s, Master’s or PhD we have the experience you need.


 Confidentiality, Security, Guarantees

Will I get my paper on time?

As a commitment to quality and excellence, we are striving hard to serve our best and provide our customers with the best service possible. We make sure every order meets your expectation and is completed within the deadline. However, please make sure that your order is correctly placed and all additional information needed for its completion is uploaded in time so that the writer had no obstacles to finish the paper within the deadline.

Can you assure me that my paper is plagiarism free?

Every order is checked by the most advanced anti-plagiarism software in the market to assure your assignment is 100% original. We have a zero tolerance policy for plagiarism. Any writer who is caught violating these terms will be terminated immediately

Do you offer guarantee for your services?

Our philosophy is to understand the needs of our clients and meet or exceed expectations. Many of our writers are current or former teachers and professors who have the knowledge and real life expertise. Not only do they understand what is expected from an academic standpoint, but they are assigned only to subjects of their exact experience. We take pride in what we do and we guarantee your satisfaction.

What if I am not happy with the paper?

We are here to make sure you receive the paper that is up to your requirements. Our qualified Support is here for you 24/7 and we will gladly assist you in any amendments. Therefore, if you are not fully satisfied with the paper, you can request a revision an unlimited number of times within 14 days after order completion free of charge. All you need to do is to press the Request Revision button in order details from your personal profile on the web site and fill in revision instructions box with your further requests. However, you need to make sure those correspond to your initial requirements and do not violate our Terms and Conditions. We value our Customers and believe it is our duty to make sure that you are fully satisfied with the service

Can I be confident in confidentiality and privacy of your services?

Your privacy and security are our highest priorities. Other companies trade and sell your personal information. We guarantee total confidentiality of your personal information and that your personal information will never be sold. Your details will not be disclosed under any circumstances. We respect and maintain the privacy of every customer.
How secure is the transaction process? Do you store my credit card data?

We transmit your sensitive data using the industry standard secure process to Authorize.net using 128 (bit) encryption. We use the leaders in security business processing. Our transaction process is guaranteed to be authentic and insured up to $10,000 by the Comodo Group. Click the secure logo on the payment page to confirm your information.


General Questions

Can I get a discount?

Kindly go to the Discount page for more information . There you may check if you are eligible for any of our current discounts. You can also contact our Support Team for detailed instructions.

What are the advantages of your writing service?

Our company is committed to quality and excellence. We revamped our customer service system to provide you with the best service possible. You can now communicate with your writer, view and track your order status, upload instructions, research materials, do billing verification, and download your assignment 24 hours a day, 365 days a year. To ensure our quality we implemented a more rigorous hiring process for new writers and started a proprietary writer match system to match your orders with the best writer. Our target goal is to hire 10 qualified writers to join our team every month to accommodate growth, eliminate problems with orders, and improve paper quality. In addition to these new features we also offer you phone and chat support 24 hours a day!

How are you different from other essay writing companies?

Our writing service delivers the highest quality custom papers and we have the experienced professionals to back it up. We make every effort to be the leader in the industry and prove it by providing more than just quality service. We provide you with peace of mind. Do not be misled by sites of unknown origin who promise quality papers for very little money. Even the best online essay writers can’t write papers within an hour for meager pay. You can find other reasons here.

What if I need a large order with allot of pages in a short period of time? Why is this option disabled?

Our writers and research professionals need time to produce a quality document. In some cases it is virtually impossible to complete certain orders in such a short period of time. If you need a dissertation you may place several different orders for individual chapters and have several writers complete your assignment. We provide only original writing and research unlike many companies who claim they can write large orders in such a short period of time. Please contact us if you have any questions about your order.

What is your refund policy?

We proudly offer you a 100% satisfaction guarantee. If you are not completely satisfied with your paper you can request a revision within 15 days (30 days for dissertations and theses) and we will revise it FREE of charge until you are satisfied that your initial requirements were met. If you are not satisfied with the essay, you can request a refund in writing so long as it is no later than three days after your order was completed. In fact we have the highest percentage of satisfied clients in the industry. This shows our commitment to customer satisfaction. We take great pride in delivering you the highest quality service possible. Thank you for choosing Speedessayscom

Are you a US registered company?

We are officially registered with the US Government as a business entity and take great pride in providing a legitimate writing service. We have several different office locations and our main office is located in Delaware. Our company has years of proven successful experience.